Privacy Policy

Privacy Policy re88 — Your Personal Data Protection Is Our Priority

Re88 is fully committed to protecting the privacy and personal data of every member. This document clearly explains how we collect, use, store, and safeguard your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Updated: 2026 PDPA Compliant SSL 256-bit
Key Summary

Re88 does not sell, transfer, or disclose your personal data to any third party for marketing purposes without your consent. All information is stored securely using high-level encryption and is only used for legitimate platform operational purposes.

Six Data Protection Principles at the Core of re88

We don't just meet legal requirements — we go further to ensure your privacy is protected at every stage of your re88 experience.

Banking-Grade Data Encryption

All your personal data and financial information is protected by 256-bit SSL encryption — the same standard used by major Malaysian banks. None of your sensitive information is transmitted or stored in plain text without encryption.

No Data Sales to Third Parties

Re88 has never and will never sell your personal data to any third party for commercial or marketing purposes. Your information belongs to you, and we only use it to operate the platform better for your benefit.

Full Control in Your Hands

As a re88 member, you have the full right to access, correct and request deletion of your personal data at any time. You can also manage your communication and marketing preferences directly from your account settings.

Full Malaysia PDPA Compliance

The re88 Privacy Policy is built in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We comply with all prescribed data protection principles, including notice, consent, limited use, and data integrity.

Clear Data Retention Period

Re88 retains your personal data only for as long as necessary to deliver our services and comply with legal obligations. After that period, data will be securely deleted or anonymized in accordance with our internal procedures.

Immediate Data Breach Notification

In the event of any security incident involving your personal data, re88 is committed to notifying you and the relevant authorities within the timeframe required by law. Transparency is our priority in every situation.

Effective Date: This Privacy Policy takes effect on 1 January 2026. By using the re88 platform, you agree to the terms set out in this document. We encourage you to read the full policy carefully.

1Personal Information We Collect

Re88 collects your personal information through various means as you interact with our platform. The type of information collected depends on the activities you carry out on the re88 platform.

Data Category Example Information Primary Purpose
Identity Data Full name, date of birth, identification card number KYC verification and account eligibility
Contact Data Email address, mobile phone number Account communications and security notifications
Financial Data Bank account number, transaction records Deposit and withdrawal processing
Technical Data IP address, device type, web browser Account security and fraud detection
Usage Data Game records, betting history Legal compliance and responsible wagering

We only collect information that is strictly necessary to deliver our services safely and meet our legal obligations. No excess information is collected beyond legitimate operational requirements.

2How We Use Your Personal Data

Personal information you provide to re88 is used responsibly for the following purposes:

  • Create and manage your account, including the required identity verification (KYC) process.
  • Process deposits, withdrawals and all financial transactions securely and accurately.
  • Verify your eligibility to participate in re88 promotions, bonuses and loyalty programmes.
  • Detect and prevent fraudulent activity, money laundering and platform abuse.
  • Provide responsive customer support and assist in resolving any account issues.
  • Send important account-related communications such as security notifications and policy updates.
  • Comply with legal requirements, regulations and directives from relevant authorities.
  • Improve the user experience and develop better new platform features.
Marketing Communications: re88 only sends you marketing and promotional messages if you have given explicit consent. You may withdraw this consent at any time through your account settings or by contacting our support team.

3Sharing of Information with Third Parties

Re88 does not sell or rent your personal data to any third party. However, there are limited situations where we need to share information in order to operate the platform effectively:

  • Payment Provider: Transaction information is shared with recognised payment processors such as FPX and DuitNow solely to process your financial transactions.
  • Technical Service Provider: Cloud infrastructure and security providers that help us operate the platform — all bound by strict confidentiality agreements.
  • Legal Authorities: re88 will disclose information if required by law or by a lawful directive from a government authority or law enforcement agency.
  • Identity Verification Provider: Third parties that assist us in conducting KYC and AML (Anti-Money Laundering) checks to comply with applicable regulations.

All third parties we work with are required to meet data protection standards equivalent to those of re88 itself. They are only permitted to use your data for the specific, limited purposes that have been agreed upon.

4Data Security and Protection

Re88 continuously invests in security infrastructure to ensure your personal data is always protected against unauthorized access, loss, or misuse.

  • 256-bit SSL encryption for all data transmission between your browser and re88 servers.
  • Layered access controls with two-factor authentication (2FA) for all internal systems handling sensitive data.
  • Round-the-clock security monitoring by our experienced cybersecurity team.
  • Regular security audits by independent third parties to identify and address any vulnerabilities.
  • A tested incident response plan to ensure swift action in the event of any security threat.
  • Data is stored in data centres protected by multi-layered physical and digital security measures.
Shared Responsibility: While re88 takes all reasonable steps to protect your data, account security also depends on your own actions. Make sure you use a strong password, do not share your login credentials, and always log out after using the platform on public devices.

5Use of Cookies and Tracking Technologies

Re88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

  • Essential Cookies: Required for core platform functions such as Login sessions and account security. These cookies cannot be disabled.
  • Performance Cookies: Help us understand how users interact with the platform so we can continuously improve the overall user experience.
  • Functional Cookies: Save your preferences such as language, display settings and other personal preferences for your convenience.
  • Analytics Cookies: Used to analyse usage patterns in aggregate and anonymised form for platform improvement purposes.

You can manage cookie settings through your web browser. However, disabling essential cookies may affect certain features of the re88 platform. More information on managing cookies is available in your browser settings.

6Your Rights Regarding Personal Data

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data held by re88:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time through our support team.

Right to Rectification

If any of your personal data is inaccurate or outdated, you have the right to request correction promptly.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal retention obligations.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes and may withdraw your consent at any time.

Right to Data Portability

You may request your personal data in a machine-readable format for transfer to another service provider where applicable.

Right to Restrict Processing

In certain circumstances, you may request that we restrict how we use your personal data while a dispute is being resolved.

7Child Data Protection

The re88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

If we find that we have inadvertently collected data from an underage individual, we will promptly delete that data and terminate the associated account. Parents or guardians who become aware that their child has provided information to re88 without consent are required to contact us immediately.

Parental Responsibility: We encourage parents and guardians to monitor their children's online activity and use appropriate parental control software to prevent access to betting platforms such as re88.

8Amendments to This Privacy Policy

Re88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any significant amendments will be communicated to you through:

  • Notice displayed prominently on the re88.fun homepage.
  • Notification emails are sent to your registered email address.
  • In-platform notice when you next log in after the amendment takes effect.

The "Updated" date at the top of this document reflects the date of the latest amendment. Your continued use of the re88 platform after an amendment takes effect constitutes your acceptance of the updated Privacy Policy.

9How to Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, you may contact the re88 Privacy team through the following channels:

  • Live Chat: 24/7 support is available directly within the re88 platform — the fastest way to get help.
  • Email: Contact us at [email protected] for privacy-related inquiries that require a written response.
  • Response Time: We aim to respond to all privacy-related enquiries within 3 business days.
Official Complaint: If you are not satisfied with how re88 has handled your personal data after contacting us, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia through their official channels.

Join re88 — The Platform That Puts Your Privacy First

Now that you understand how re88 protects your personal data, Register a free account today and enjoy a safe, transparent, and responsible online entertainment experience alongside thousands of re88 members in Malaysia.

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18+ re88 is an entertainment platform for adults aged 18 and above only. Bet responsibly. Visit Responsible Gaming for more information.
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